The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. NaturAventur Fly Shop reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if NaturAventur Fly Shop believes that customer conduct violates applicable law or is harmful to the interests of NaturAventur Fly Shop.


  • Privacy Policy
  • NaturAventur Fly Shop use of personal information that you may submit to NaturAventur Fly Shop through this Web site is governed by the NaturAventur Fly Shop Privacy Policy.


  • Consumer Agreement
  • Prices and discounts policy We will honour the lowest sticker price or advertized price on all our products. With our lowest price guarantee, NaturAventur Fly Shop will match the proof of delivered price offered by any other Canadian retailer for the identical product - AND IN ADDITION - we will offer you a 10% discount to the price of that product for your research effort. So why shop anywhere else??..... ______________________________________________________________________________ Back-orders Product availability may change without notice. In the event of a back-order or that an item is not available in the selected style, size or other characteristic, minor substitutions may occur at the discretion of NaturAventur and without notice. In the event of aback-order, the purchaser will be informed and provided with possible course of actions for decision. ______________________________________________________________________________ Reservation Deposit and Cancellation policy (Applicable when booking a fishing adventure on-line) A deposit of 50% (total amount of your adventure before taxes) will be charged to your account to confirm a fishing adventure reservation. The balance is to be paid on the day of the adventure. The deposit may be used to cover any charges, damages and interest incured by NaturAventur in the preparation of the adventure and may be reimbursed according to the following schedule: Cancellation with 16 to 21 days prior notice : 25% of deposit is non-refundable. Cancellation with 8 to 15 days prior notice : 50% of deposit non-refundable. Cancellation with 7 or fewer days prior notice : entire deposit non-refundable. Any modifications in the number of participants must be notified 48 hours prior to the start of the event in order to be reflected in the final billing. Final billing will reflect the greater of the number of participants as of 48 hours prior to the start of the event or the number of participants at the time of the event. In the event of a cancellation by NaturAventur prior to the start of the adventure, the deposit will be fully refunded. _______________________________________________________________________________


  • Shipping & Delivery
  • At this time, NaturAventur Fly Shop ships merchandise to locations within Canada and the United States using standard parcel post unless otherwise requested at purchaser expense. Allow up to 2-weeks delivery for most items to most locations . Shipping to U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands may be possible upon request and at purchaser expense. NaturAventur Fly Shop does not ship merchandise on this website to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Sales Tax
  • NaturAventur Fly Shop charges the Canadian Goods and Services sales tax for merchandise ordered on this Web site. An additional applicable Québec province sales tax will be added to the final amount invoiced from this website, based on the total value of merchadise and on the shipment charges, for orders originating from or shipped to a destination in the Province of Québec. Any additional taxes or charges, based on the applicable provincial or state sales tax rate, may also be collected based on the location to which the order is being shipped.


  • Warranties
  • Most of our products and merchandise are backed by a manufacturer's guarantee or warranty against manufacturing defects. Where applicable, we will honour the manufacturer's guarantee and warranty product exchange policy. In order to receive a refund or exchange allowance associated with a manufacturer guarantee or warranty, you must notify us within 10 days after purchase or delivery of the product by telephone, fax or e-mail that you will be returning an item. All returned items must be new and not used and in the original packaging with all associated labels and printed material as well as a copy of the receipt. NaturAventur can provide all warranty information for each manufacture's product we sell and you will be directed to the specific manufacture for all warranty work. We can assist you in working with a manufacturer on the warranty work for any of the products and merchandise we sell on a cost-recovery basis. Exceptions and limitations to the manufacturer guarantee and warranty policy may apply to certain products such as flies, leaders, tippets, accessories, demo products and items, used equipment sales, books and videos. Please enquire at the time of purchase. The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. NaturAventur Fly Shop makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. NaturAventur Fly Shop SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL NaturAventur Fly Shop BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



  • Return Policy
  • NaturAventur's 100% satisfaction guarantee. If you are not completely satisfied with your purchase within 10 days after purchase or delivery, we'll refund your money or exchange any item (exceptions shown below). Simply contact us if you intend returning the merchandise by mail please call us at the following telephone number 1-819-425-4216 or send us an e-mail with the details of your return before you send any merchandise back to us. Please send the package Canada Post or US Parcel Postal Service or UPS ground with a tracking number. For your protection, please insure the package for its full value. COD's are not accepted. Product must be in new condition, complete with all accessories, and in the original packaging with any warranty, instructions or other paperwork included. Any return not meeting these requirements is subject to a re-stocking fee to be determined at the discretion of NaturAventur's management. You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). NaturAventur Fly Shop reserves the right to change its payment procedures at any time without prior notice to you.